You can get in touch with us via chat, contact page or email.
We recommend that you chat with us first, because it’s the fastest way to get answers on regular issues e.g. the status of your order.

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Chat with us: Use the chat button at the bottom right of the page.

E-Mail: info@i-tribe.co.jp (SPARS is operated by i-tribe, a design firm based in Japan.)

Our Customer Service team is available Monday to Friday, from 9:00 AM to 6:00 PM (JST).

We strive to answer all inquiries as quickly as possible, but please allow a maximum of 2 business days for us to provide a thorough response.